top of page

Privacy Policy

Last updated: 20/9/25

​

Welcome to South Coast Metal Fabrication Ltd ("we", "us", "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website southcoastmetalfabrication.com, contact us, or use our services.

​

1. What Information We Collect

We may collect and process the following types of information:

  • Contact Information: name, email address, telephone number, postal address — when you submit a project enquiry form, sign up for our newsletter, or contact us directly.

  • Technical / Usage Data: information about how you use our site, including pages visited, time spent on those pages, how you arrived at the site, what you click on. This is collected via cookies and analytics tools.

  • Communications: any messages, feedback, or other communications you send to us (via email, contact forms, phone, etc.).

​

2. How We Use Your Information

We use your data for the following purposes:

  • To respond to and process your enquiries and project requests.

  • To provide you with information about our services, news, or updates (only if you have consented or it is otherwise permitted under law).

  • To maintain, improve, and secure our website, including analysing usage to make improvements.

  • To comply with legal and regulatory obligations.

​​

3. Cookies and Analytics

  • We use Google Analytics to track how visitors use our website (e.g. what pages they visit, for how long, etc.) so we can continually improve the user experience. From the site: “Google Analytics stores information about the pages you visit on southcoastmetalfabrication.com, how long you spend on each page, how you got to the site, and what you click on while you’re visiting the site.” South Coast Metal

  • We do not collect personal identifying information through analytics, and we do not allow Google to share or use our analytics data in a way that identifies individuals. South Coast Metal

  • You can disable or manage cookies through your browser settings. If you wish to opt out of being tracked by Google Analytics across all websites, you can visit Google’s opt‐out page. South Coast Metal

 

4. Legal Basis for Processing

Under UK GDPR, the legal bases we rely on include:

  • Consent: where you have given consent (for example, to receive a newsletter or marketing communications).

  • Contractual necessity: when you are engaging us for a project, design work, or other services, and we need your information to carry this out.

  • Legitimate interests: for site analytics, improving our website, and maintaining security. We ensure that these interests do not override your rights and freedoms.

 

5. Sharing Your Data

We will not sell or rent your personal data. We may share your information:

  • With trusted third‐party service providers who help us operate the website (e.g. hosting provider, email services), only to the extent necessary.

  • Where required by law or in response to valid legal requests.

  • In the event of a business transfer, e.g. if South Coast Metal Fabrication Ltd is acquired or reorganised, your data may be transferred as part of that process.

 

6. Data Retention

We will keep your personal information only for as long as necessary for the purposes for which it was collected, or to meet our legal obligations. After this, your data will be securely deleted or anonymised.

 

7. Your Rights

Under data protection law, you have certain rights in relation to your personal data, including:

  • Access: request a copy of the personal data we hold about you.

  • Correction: have inaccurate or incomplete data corrected.

  • Erasure: request deletion of your personal data where there is no good reason for us to keep it.

  • Restriction of processing: in certain circumstances.

  • Object: to our processing of your data (for example, direct marketing).

  • Data portability: where applicable.

  • Withdraw consent: if we are relying on consent, you can withdraw it at any time.

If you wish to exercise any of these rights, please contact us at the details below.

 

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or alteration. While we strive to use appropriate security measures, no transmission over the Internet or electronic storage can be guaranteed 100% secure.

 

9. Children

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal data, we will delete it.

 

10. International Transfers

If we transfer your personal data outside the UK or European Economic Area, we will ensure that adequate safeguards are in place (e.g. standard contractual clauses) to protect your information in accordance with applicable data protection laws.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The version at the top “Last updated” will reflect the most recent changes. We encourage you to check back periodically.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

South Coast Metal Fabrication Ltd
Registered Office: 2B Balsdean Road, BN2 6PF
Email: Jamie@southcoastmetalfabrication.com
Telephone: 07879 923425

bottom of page